If you believe that the spam filter has caught an email message by mistake, follow these simple steps to recover it.
1.) Click here to access the Geetel Webmail interface
2.) Type in your username and password, then click Login
3.) Click on the Junkmail link on the left side image
4.) Locate and select the message that you wish to retrieve
5.) Make sure that "INBOX" is selected next to the move button, then click Move image
Now the selected message has been moved to your inbox.
You can continue to use the WebMail interface and read that message or you can use your regular email program (Outlook Express for example) to retrieve the message from the server.